Social media offers amazing benefits that enables businesses to connect with millions of customers across the globe, and as a result it has become one of the most critical elements of digital marketing. If you are not employing this valuable resource, you are passing up a great opportunity to promote your services or products to prospects in the daily basis.
Enhanced brand awareness
Social media is an extremely valuable and stress-free platform that can boost the visibility of your business. To start using it, build your business social media profiles (Facebook, Instagram, Twitter, Google plus, etc) and begin to network with other people and “boost” your post or marketing message whenever you can to target a specific market or demographics. Employing a social media strategy will greatly enhance your brand recognition. After spending a couple of hours every week, more than 91% of marketers reported that their social marketing endeavors boosted the visibility of their brand and improved user experience. A social media page will definitely promote your business and it can quickly create a wider business audience if used regularly.
Social media marketing is probably the most affordable advertising strategy for a business. It does not cost anything to create an account and sign up for nearly all social platforms. Most of these platforms are very affordable and the ROI is ridiculous. We have managed accounts for clients where the acquisition cost for a lead was $0.73. Make sure you are using the right “call to actions” on your ad content and that your landing page works well on desktop and mobile devices.
Increased Customer Engagement
Social media offers a great way of interacting and engaging with clients and prospects. Constant communication with your audience increases the likelihood of making a conversion or sale. Having a conversation with your target audience enables you to cater to their needs effectively. It also allows you to deliver your brand message and widen your reach for pennies.
Enhanced Brand Loyalty
Connecting with customers on social media allows you to enhance your customer retention and loyalty. Brand loyalty and customer satisfaction are interrelated. Engaging your customers also increases the bond you have with them.
More Customer Satisfaction
Social media is instrumental for networking and communication. it is a platform that creates a voice for your business and promotes the overall image of your brand. Customers get personalized replies to their comments on your page, and this gives them a positive signal regarding your business.
Better Understanding of the Marketplace
The marketplace awareness provided by social media gives you a chance to learn the needs of your customers. By looking at your analytics, you will be able to find which ads or promotions are the ones with the highest performance. If a specific promotion generated over 8% CTR to your site, you know that the ad copy and call to action(s) were effective. Anything under 2% CTR you should keep testing.
Stronger Brand Authority
When you post original content and reply to customer’s posts on Facebook, Instagram, Twitter, etc., those interactions will help you build a positive company image. Frequent interactions with your clients indicate you care about them, and grateful and genuine customers will reciprocate by sharing your product or service to others.
More Website Traffic
Social media also helps boost your website traffic. When you share useful content, clients as well as prospects will “share” your post or tweets with their friends. This action will translate to more direct visits to your site. Just make sure the page you are using for your promotion has the right call to actions or message that will tell visitors what they need to do next.
Higher SEO Rankings
Social media also helps your organic rankings. Search engines are aware of active and real accounts linked to a specific domain name. Having an active account(s) with fresh content will help your positioning.